1. Introduction

These Terms & Conditions (“Terms”) govern the purchase and use of our products, including but not limited to delivery bags, thermal bags, cooler bags, backpacks, and related custom gear (“Products”). By placing an order with us, you agree to be bound by these Terms.

2. Orders

  • All orders are subject to availability and acceptance.

  • For customized products, final designs must be confirmed in writing before production begins.

  • Lead times may vary based on customization and order volume.

3. Pricing & Payment

  • All prices are in [Currency] and exclusive of applicable taxes and shipping unless otherwise stated.

  • Full payment must be made in advance for all custom orders.

  • We accept payments via [list accepted payment methods].

4. Shipping & Delivery

  • We aim to deliver within the estimated timeframes, but delays may occur due to production, logistics, or customs.

  • Risk of loss passes to the customer upon delivery.

5. Intellectual Property

  • All designs, logos, and custom artwork provided by the client remain their property. However, any templates, patterns, or design processes created by us remain our intellectual property.

6. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages. Liability is limited to the cost of the purchased product.